Quality Guarantee

The unique JNK Quality Management System is co-ordinated and managed by our General Manager.

Covering each assignment handled for a customer, an assessment of the customer's feelings and the service provided by us is secured and the results of the assessments are analyzed on a continual basis

Service Excellence

To accentuate his own commitment to provide a quality service to all our customers, our general manager is personally involved in the training of our people to ensure that the work done by us for our customers is of the highest possible standard.

Also, in the training process, emphasis is placed on the important need for flexibility in all dealings with our customers. We always aim for excellence and customer satisfaction, but, in the unlikely event of a situation requiring unusual attention, our General Manager, under the unique JNK Quality Guarantee, undertakes to provide his personal attention to this.

JNK is known for service excellence and it is highly unlikely you will need to resort to the use of this Guarantee. However, if you have a situation which cannot be resolved by the JNK people who are trained to handle your affairs with compassion, simply phone us on our call centre number.

Kobus Jacobs - General Manager of JNK - will act immediately!

We are determined to offer you the best service available in all aspects of our business. Please do not hesitate to contact us should you have any questions regarding our organization or any other matter relating to our services because we thoroughly enjoy caring for the needs and enquiries of our customers.